偶尔沉默...

godaddy续费没有显示成功出现意外情况到退款 2011/11/26 16:01

话说我从2011.11.18日

在支付宝向godaddy支付了48.82换算成美元外币支付( $ 7.67 )

支付宝截图

但是在godaddy管理界面却没有看到付款记录和收到付款成功的邮件，我就觉得可能出现错误、

于是跟godaddy客服联系，经过几封邮件的交谈，客服让我提供pin码.

似乎客服也解决不了，他们要请他们的工程师来解决问题。在我给我PIN码后收到邮件

Thank you for contacting Online Support. I have further researched your account. The order does not show in our system, because it was refunded. It takes 5 to 7 business days to receive a refund through Alipay. The refund comes to you directly from Alipay because we were never sent the funds. If we were, there would be history of the transaction in your customer account's Order History.

When using Alipay it can take up to 24 hours for the funds to be verified. During this time frame the items you are purchasing will remain in your shopping cart. Do not modify your shopping cart during this time frame or this will result in the order being rejected.

To clarify, when you initially make your payment Alipay:

1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.

If the transaction amounts do not match, or the contents of the cart has been modified, the order will be denied and Alipay will issue you a refund within 5 to 7 business days.

If the amounts match and your cart is still the way it was during your purchase, they authorize the payment. Then the funds for your purchase will be released to us, the products will be activated in your customer account and the transaction will appear in your account's Order History.

If you wish to purchase this product with us, you will need to do it through a new transaction. Please do not modify your shopping cart after processing your order.

感谢您联系在线支持。我进一步研究您的帐户。该命令没有出现在我们的系统，因为它被退回。它需要5至7个工作日才能收到通过支付宝退款。退款给你直接从支付宝，因为我们是永远不会发送资金。如果我们将有交易的历史，在您的客户帐户的订单历史。

使用支付宝时，它可以长达24小时为要验证的资金。在这段时间内，您所购买的物品将继续留在您的购物车。不要修改您的购物车在这段时间内，这将导致被拒绝的顺序。

为了澄清，当您最初使您的支付宝：

1。从你收集的资金。
2。验证这些资金。
3。然后提交给我们。

如果交易金额不匹配，或购物车的内容已被修改，以便将被拒绝和支付宝将发给您退还在5至7个工作日。